What Is CRM (Customer Relationship Management)? | Salesforce
What Is CRM (Customer Relationship Management)? CRM is a system that helps businesses manage all interactions with customers and prospects to improve relationships, streamline processes, and drive growth.

CRM (Customer Relationship Management): Elements, Benefits, and Technology
CRM stands for customer relationship management and refers to the principles, practices, and guidelines that an organization follows when interacting with its customers.

Customer relationship management - Wikipedia
Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By using data-driven insights, CRM helps businesses optimize communication, enhance customer satisfaction, and drive sustainable growth. [1]

What Is a CRM? (CRM Meaning, Definition & Examples)
What does a CRM actually do? A CRM keeps all your customer relationships in one place—and then quietly goes to work making every part of your business smoother. It tracks who your customers are, what you’ve said to them, what they’ve bought (or haven’t), when to follow up, and what to do next.

What is Customer Relationship Management (CRM)? - IBM
Customer relationship management (CRM) is a set of integrated technologies used to document, track, and manage an organizations relationships and interactions with existing and potential customers.

What is CRM (customer relationship management)? - TechTarget
CRM (customer relationship management) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.

What Is CRM? Definition, Types, Benefits & Real-World Use Cases
Customer Relationship Management — or CRM for short — is more than just software. It’s a strategic approach to building stronger client relationships, optimizing sales, and delivering consistent support. At its core, CRM helps turn scattered data and missed opportunities into personalized engagement and measurable growth.

Customer Relationship Management (CRM) - GeeksforGeeks
Customer Relationship Management (CRM) is a strategic approach that businesses use to manage interactions and relationships with current and potential customers. It involves utilizing technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

Customer Relationship Management Process: A Complete Guide
Learn how the customer relationship management process works, its key steps, and how to build a CRM process that improves sales, retention, and growth.

What Is Relationship Management? And Why Do Businesses Use It?
Relationship management, also known as customer relationship management, is the system a company uses to organize, analyze, and optimize its interactions with customers. It can help your organization better understand its customers and drive sales.

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